Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• name;
• email address;
• phone number;
• company or organization;
• job title or role;
• project, site, facility, land, or energy-related information you choose to submit;
• message content, form responses, and attachments;
• business-development, partner, vendor, or career-related information;
• communication preferences; and
• any other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, including:

• IP address;
• browser type;
• device type;
• operating system;
• referring pages;
• pages viewed;
• approximate location derived from IP address;
• time and date of visits;
• interactions with website features; and
• analytics or performance data.

We may collect information through cookies, pixels, analytics tools, embedded content, and similar technologies. You can control cookies through your browser settings, although disabling cookies may affect website functionality.

2. How We Use Information

We may use the information we collect to:

• respond to inquiries;
• evaluate project, development, capital, partner, vendor, or career opportunities;
• communicate with you about Surge, our services, and potential engagements;
• provide, operate, maintain, and improve our website;
• send administrative, transactional, or relationship-related communications;
• send marketing or informational communications, where permitted;
• analyze website performance and user engagement;
• protect the security and integrity of our website and systems;
• comply with legal, regulatory, contractual, and accounting obligations;
• enforce our agreements and policies; and
• support internal business operations.

We do not sell personal information for money.

3. How We Share Information

We may share information in the following circumstances:

Service providers. We may share information with vendors and service providers who help us operate our website, manage communications, host data, process forms, analyze site performance, support CRM workflows, provide email delivery, or perform other business functions.

Business and project partners. If you submit information related to a project, site, facility, development opportunity, financing need, vendor relationship, or partnership opportunity, we may share relevant information with appropriate Surge team members, contractors, consultants, development partners, capital providers, EPC partners, vendors, or other parties involved in evaluating or supporting the opportunity.

Professional advisors. We may share information with attorneys, accountants, consultants, insurers, auditors, and other professional advisors.

Legal and compliance purposes. We may disclose information if we believe it is necessary to comply with law, respond to lawful requests, protect rights or safety, investigate potential violations, prevent fraud or abuse, or enforce agreements.

Business transfers. We may share or transfer information in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.

We do not authorize service providers to use personal information for their own unrelated purposes.

4. Forms, CRM, and Third-Party Tools

Information submitted through our website may be routed through third-party tools used for forms, automation, CRM, email, analytics, scheduling, hosting, or internal workflow management.

These tools may include platforms such as website hosts, analytics providers, CRM systems, email tools, automation providers, cloud storage providers, and other software vendors.

Where we use third-party service providers, their processing of information is governed by their own privacy and security practices as well as our agreements with them where applicable.

5. Marketing Communications

We may use your contact information to send updates, insights, event information, or other communications related to Surge. You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us.

Even if you opt out of marketing communications, we may still send non-marketing messages, such as responses to inquiries, administrative messages, transaction-related communications, or notices related to an existing relationship.

6. Cookies and Analytics

We may use cookies and similar technologies to operate the website, understand site traffic, improve performance, remember preferences, and analyze how users interact with our content.

Surge may use privacy-respecting analytics tools, such as Google Analytics, to understand how visitors use the site and to improve the website. Where consent is required, these analytics load only after you accept analytics cookies. You can accept or decline analytics cookies through the consent banner presented on the site, and declining keeps these tools from loading.

Some browsers offer “Do Not Track” signals. Because there is not yet a uniform industry standard for responding to these signals, our website may not respond to them. You can control cookies and tracking technologies through your browser settings and, where available, through cookie or privacy controls provided on the site.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support legitimate business operations.

Retention periods may vary depending on the nature of the information, the context in which it was collected, and applicable legal or contractual requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

You should use caution when submitting sensitive or confidential information through website forms. If a matter is highly confidential, please contact us directly before transmitting sensitive materials.

9. Children’s Privacy

Our website is intended for business and professional audiences and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take reasonable steps to delete it.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, portability, or restriction of certain processing.

You may also have the right to opt out of certain uses of personal information, such as targeted advertising, sale, or sharing as those terms are defined under applicable law.

To exercise privacy rights, contact us at:

hello@usesurge.com

We may need to verify your identity before responding to a request. We will respond to requests as required by applicable law.

11. United States State Privacy Notices

Certain U.S. state privacy laws may provide additional rights to residents of those states.

Depending on the law that applies, the categories of personal information we may collect include:

• identifiers, such as name, email address, phone number, company, and business contact information;
• commercial or business information, such as inquiry type, project details, partner information, or service interests;
• internet or network activity, such as website usage and analytics information;
• professional or employment-related information, such as job title, role, company, qualifications, or career information submitted to us;
• geolocation information derived from IP address; and
• inferences drawn from interactions with our website or communications.

We use these categories for the purposes described in this Privacy Policy.

We do not sell personal information for money. We also do not knowingly sell or share personal information of individuals under 18.

To submit a privacy request, contact:

hello@usesurge.com

12. Third-Party Websites

Our website may link to third-party websites, tools, platforms, or resources. We are not responsible for the privacy practices, security, or content of third-party websites. Your use of third-party websites is subject to their terms and privacy policies.

13. International Visitors

Surge is based in the United States, and our website is intended primarily for users located in the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States or other jurisdictions where privacy laws may differ from those in your location.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date. Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: